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Donor Stewardship Coordinator

Lake Oswego, OR · Administrative
The Sisters of the Holy Names of Jesus and Mary (SNJM) is an international congregation of Catholic Sisters with offices located in Oregon, Washington California and Windsor, Canada.

SNJM prides itself on creating a warm and caring work environment. We treat one another with dignity, seek understanding and we value differences. 

If the SNJM work environment sounds like what you are looking for, we invite you to apply for the Donor Stewardship Coordinator position we have in our Lake Oswego office.  We offer a competitive salary and benefits package, including medical/dental/vision/life insurance and short and long-term disability, a generous 401(k) program, 11 paid holidays per year and paid time off starting at 18 days/year.


POSITION SUMMARY: The Donor Stewardship Coordinator supports the friend-raising, fundraising and donor stewardship activities for the Province by tracking gifts, creating acknowledgements, and providing project management skills for communication pieces, including the SNJM Now newsletter, mailed and e-mailed appeals, and other printed products. S/he also provides administrative support for the Advancement Director as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Donor Information and Stewardship
  1. Process Advancement office mail, including opening envelopes and preparing donations for data entry and deposit.
  2. Accurately and timely record donations (including checks, credit cards, cash) in the donor database following SNJM Advancement Office data standards and policies.
  3. Generate appropriate acknowledgements and thank you letters. Proofread letters and reports created by other members of the Donor Stewardship team.
  4. Maintain donor information in the database such as updated personal and demographic information and information received from Donor Relations Managers during donor visits.
  5. Pull reports and lists as needed in the department, including segmented mailing lists.
  6. Back up the Donor Stewardship Coordinator as needed, preparing personalized cards for donors and recipients of Gift of Prayer requests and fulfilling orders for posters and notecards – print, trim, package and ship.
  7. Track Advancement Department expenses, including coding invoices for approval by Director.
  8. Support Advancement events by assisting with setup and cleanup following the event, preparing name tags, tracking invites/attendee details in the database and other duties as needed.
  9. Perform other administrative duties including scanning, copying, sorting, mailing, etc.
Donor Communication and Project Management
  1. Create and implement an annual Advancement Communication Plan, to include:
  • Manage production (content, timeline, printing, mailing) of publications in collaboration with the Communications Department. Includes printed and electronic communications and social media presence.
  • Use Constant Contact to create content and email newsletters and appeals as needed.
  • Maintain archive files/binder of printed and electronic Advancement materials for easy retrieval.
  1. Implement Province-wide donor stewardship strategies including organizing Sisters to sign cards, call donors to say thank you, and other appropriate stewardship.
  2. Assist with hospitality support for Advancement meetings as needed.

QUALIFICATIONS: To perform this job successfully, an individual must be able to accomplish satisfactorily the essential duties and responsibilities listed above. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: Associate or bachelor’s degree in business administration, marketing/public relations, non-profit management, or related field or equivalent experience. Two-three years’ experience in an office environment, particularly with database experience. Donor Perfect software experience a plus.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • Must be supportive of the mission of the Sisters of the Holy Names of Jesus and Mary. 
  • Experience using database programs, Donor Perfect experience preferred
  • Experience managing projects, coordinating multiple people to meet deadlines.
  • Excellent oral and written communication skills, including English grammar, spelling and punctuation to compose and edit business documents and materials and to create professional letters, spreadsheets, and presentations; ability to read and write cursive.
  • Demonstrated interpersonal and communication skills to interact professionally, diplomatically and productively with colleagues and contacts at all levels
  • Extensive working knowledge of MS Office Suite programs, including a proven ability to use Excel to prepare reports, lists, nametags
  • Experience with or confidence in learning new software such as Constant Contact or Trello.
  • Ability to work with ambiguity in a changing environment.
  • Ability to develop, implement and maintain office procedures and systems
  • Ability to take initiative, be self-directed, and prioritize multiple tasks and perform tasks independently
  • Attention to detail with accuracy and being highly organized are critical
  • Interest and desire to learn how to become an impactful development professional
  • High level of confidentiality and professionalism
  • Knowledge of SNJM, women religious organizations, or non-profit environment preferred

SNJM is committed to continually building a workplace that exemplifies its values and vision of being hospitable to everyone. The Sisters of the Holy Names of Jesus and Mary (SNJM) is an Equal Opportunity Employer.

To learn more about the mission and vision of the Sisters of the Holy Names visit: www.snjmusontario.org

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