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Assistant Clinical Care Coordinator

Campbell, CA · Healthcare
The Sisters of the Holy Names of Jesus and Mary (SNJM) is an international congregation of Catholic Sisters with offices located in Oregon, Washington California and Windsor, Canada.

SNJM prides itself on creating a warm and caring work environment. We treat one another with dignity, seek understanding and we value differences. 

If the SNJM work environment sounds like what you are looking for, we invite you to apply for the Assistant Clinical Care Coordinator position we have in our Campbell, California office.  We offer a competitive salary and benefits package, including medical/dental/vision/life insurance and short and long-term disability, a generous 401(k) program, 11 paid holidays per year and paid time off starting at 18 days/year.

POSITION SUMMARY:  As a nurse assisting the Health and Well-Being team, works with Clinical Care Coordinator in nursing care management to SNJMs living in California.  Consults and advises regarding healthcare needs and services.   Performs all essential functions of care coordination.  

  1. Assists and advises individual Sisters who have requested assistance or who have been identified as needing assistance with healthcare and related services.
  1. Performs all essential functions of care coordination which includes assessment, development of health and related needs-based plan, implementation, monitoring, evaluation and adjustment.
  1. Assists Clinical Care Coordinator with supervising and coordinating daily support services provided by SNJM Health & Well-Being staff and agencies staff. 
  1. Provides direct nursing care services and daily support services with the approval of the Clinical Care Coordinator.
  1. With Clinical Care Coordinator works closely with the SNJM California Benefits Coordinator in areas relating to insurance, benefits, and special orders regarding equipment, medications and medical supplies.
  1. Maintains positive, professional working relationships with staff at Merrill Gardens, The Villa at Saratoga and other facilities to insure optimal care of Sisters.
  1. Assisting Clinical Care Coordinator with coordination/use of healthcare providers (physicians, discharge planners, home health agencies, hospice, etc.) as appropriate.
  1. Transports and accompanies Sisters to medical appointments when health advocacy is needed, or supports others in doing so, especially at times of health transitions, surgery, etc.
  1. Assists in transitioning Sisters as needed to other levels of care. 
  1. Available upon request to assist Sisters not living in facilities with their healthcare areas.
  1. Serves as a resource to Sisters and their chosen support person(s) especially during times of health transitions, serious medical conditions and/or surgeries.
  1. Provides and/or assists with education of Sisters about health and wellness topics.
  1. May occasionally be requested to be available for consultation on off hours when Clinical Care Coordinator is not available. 

QUALIFICATIONSTo perform this job successfully individuals must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:                 Graduation from an accredited LVN or RN nursing program.
Experience:               LVN or RN with 5 – 8 years of working with the geriatric population in various settings.

Skills, Knowledge and Abilities:  
  1. Must be supportive of the mission of the Sisters of the Holy Names of Jesus and Mary. 
  2. Must model SNJM Guiding Values in carrying out work activities and responsibilities.
  3. Must be able to respect and maintain confidentiality of sensitive information.
  4. Thorough knowledge and understanding of the concepts of aging and concerns of the elderly population.
  5. Demonstrated ability to communicate professionally, empathetically, and compassionately with elder population who may be ill, disabled, hospitalized, and/or experiencing loss.
  6. Understanding of and ability to maintain appropriate professional boundaries.
  7. Demonstrated knowledge of and experience coordinating community resources in South Bay area and ability to research, evaluate, and coordinate community resources in other areas of California as needed.
  8. Ability to coach, direct and lead staff in collaborative and respectful manner.  Knowledge and ability to supervise in-home care.  Ability to develop and maintain collaborative relationships with SNJM Sisters, staff, and external contacts.
  9. Must be able to function independently and have flexibility, personal integrity, and the ability to work effectively with Sisters, staff, providers, and external facilities.
  10. Demonstrated written and verbal skills to assure effective communication.
  11. Ability to respond to urgent and/or stressful situations appropriately and calmly.
  12. Proficient knowledge of Microsoft Office and other computer software programs including, but not limited to Word, Excel, Outlook.
  13. Valid drivers' license and personal vehicle  
  14. Ability to travel frequently within South Bay/Santa Cruz area in carrying out job responsibilities. Occasional travel in other California locations as needed.
HOURS WORKED: Full Time, 40 hours per week on a 4-day/10-hour shift.  

SNJM is committed to continually building a workplace that exemplifies its values and vision of being hospitable to everyone. The Sisters of the Holy Names of Jesus and Mary (SNJM) is an Equal Opportunity Employer.
To learn more about the mission and vision of the Sisters of the Holy Names visit: www.snjmusontario.org

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