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Transportation Coordinator/Unit Secretary

Lake Oswego, OR · Healthcare
The Sisters of the Holy Names of Jesus and Mary (SNJM) is an international congregation of Catholic Sisters with offices located in Oregon, Washington California and Windsor, Canada.

SNJM prides itself on creating a warm and caring work environment. We treat one another with dignity, seek understanding and we value differences. 

If the SNJM work environment sounds like what you are looking for, we invite you to apply for the Transportation Coordinator/Unit Secretary position we have in our Lake Oswego office.  We offer a competitive salary and benefits package, including medical/dental/vision/life insurance and short and long-term disability, a generous 401(k) program, 11 paid holidays per year and paid time off starting at 18 days/year.

POSITION SUMMARY:  The Transportation Coordinator/Unit Secretary has primary responsibility for the medical appointment calendar for the Oregon Sisters, communicating with Health & Well-Being staff, physicians, and other providers to ensure timely and safe rides to appointments.

  1. Create and maintain a centralized ordering system for supplies, including personal care items for Sisters and other medical equipment. 
  2. Responsible for making medical referral appointments, checking insurance and follow-up after the referral is complete.
  3. Maintain and acquire care plans and medication sheets from nursing units for meetings according to schedule.  Ensure that copies are current and saved in electronic format.
  4. Process after visit summaries from medical appointments.
  5. Deliver appointment reminder slips to Sisters in person.  Regularly reviews appointment times with Mary’s Woods nursing units.
  6. Arrange transportation for Sisters utilizing Mary’s Woods services, other contracted drivers and SNJM medical team.
  7. Transports Sisters to medical appointments on a regular basis.
  8. Point person for clinical team for all scheduling and record keeping tasks.

QUALIFICATIONS:  To perform this job successfully, individuals must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:     High School Diploma, Associate Degree or bachelor’s degree preferred.

Experience:   3-5 years’ experience in healthcare setting and experience working with older adults.

  • Must be supportive of the mission of the Sisters of the Holy Names of Jesus and Mary. 
  • Must model SNJM Guiding Values in carrying out work activities and responsibilities.
  • Must respect and maintain confidentiality of sensitive information.
  • Understanding of and ability to maintain appropriate professional boundaries.
  • Ability to work independently and as part of a team; ability to analyze and prioritize work assignments and execute tasks in a timely manner.  Proven attention to detail and high degree of accuracy.
  • Knowledge of medical terminology.
  • Demonstrated ability to communicate professionally, empathetically, and compassionately with elder population who may be ill, disabled, hospitalized, and/or experiencing loss.
  • Ability to maintain collaborative, professional relationships with SNJM Sisters, staff, and external contacts. 
  • High degree of flexibility and adaptability to shifting priorities and time constraints.
  • Proficient knowledge of Microsoft Office 2010 and other computer software programs including, but not limited to, Word, Excel, Outlook, and Internet Explorer.  Experience with electronic record keeping systems preferred.
  • Demonstrated written and verbal skills to assure effective communication.
  • Demonstrated ability to provide excellent customer service while also maintaining HIPAA compliance.
  • Ability to respond to emergencies appropriately and calmly as needed.
  • Valid drivers’ license.

Performs primarily sedentary work in office/residential facility setting.  Travel/accompany Sisters to medical appointments.  May include lifting of wheelchairs and walkers into vehicles.  Ability to lift 30 pounds.

HOURS: Full-time, 40 hours per week

Personal computer, keyboard, mouse; office telephone/voice mail system, and web conferencing equipment.

SNJM is committed to continually building a workplace that exemplifies its values and vision of being hospitable to everyone. The Sisters of the Holy Names of Jesus and Mary (SNJM) is an Equal Opportunity Employer.

To learn more about the mission and vision of the Sisters of the Holy Names visit: www.snjmusontario.org

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